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Date:   02 December, 2009  
Focus: Small animals - dogs, cats, hamsters, guinea pig & rabbits.

Toa Payoh Vets Clinical Research
Making veterinary surgery alive
to a veterinary student studying in Australia
using real case studies and pictures

Don't Kill The Racehorse While It is Running - Part 1  
Dr Sing Kong Yuen, BVMS (Glasgow), MRCVS
First written: Nov 24, 2009.

 
OCTOBER 15, 2009 AT 99 CENTRAL CAFE

Sweat drops beaded on his tanned and shaven forehead on this warm and humid night of Thursday, Oct 15, 2009. He had messaged to meet me at Central 99 opposite the Fire Station, near Peninsula Plaza, saying he would no longer want to deal with Khin Khin. I was now with him at 9 pm to see if I could salvage an emotional realty case for Khin Khin who is a novice realtor.

99 Central, Singapore. Toa Payoh Vets Khin Khin is an old friend who gave up working as veterinary technician in Singapore. She wanted to be a business woman rather than earn a miserable fixed income working for a Singapore veterinarian.

She had stressed the Seller to his emotional limits as she worried about him asking for loans and would not return her phone calls. Now, he could not tolerate her presence. He did not want her to handle the HDB (Housing & Development Board) apartment sale anymore and so he messaged me to take over. 

He was Khin Khin's contact and acquaintance. Therefore, Khin Khin should be the one handling his case. Khin Khin had lent him over $1,000 interest free, despite my advice not to accept prospective sellers that used the realtor to borrow money. Such credit risky cases are invariably stressful and monies lent are usually not returned.

Town Council Legal Action
"You are fortunate that Khin Khin had found you a prospective buyer," I reminded him before he cursed my friend. In a rising property market, there were many interested buyers, but he was a bankrupt and prospective buyers and agents pounced on him like sharks attracted to a bloodied patch of sea. His first realtor (Agent 1) took 3 months and there a sale. That agent had a buyer who offered him $40,000 below valuation and he had been desperate enough to accept the offer and signed an option to purchase (OTP). However, the "buyer" at first gave him $100 as option fee instead of the usual $1,000 and that was later increased to $400.

When a Seller shows he is in dire straits, the predators are many. I felt very sad for this professional engineer. He used to earn $10,000 a month and drove cars which meant he was financially sound. Cars are very expensive in Singapore. But the economic recession had shrunk construction jobs. He was let go at the end of his contract. Now he was now down and out.

In the private sector, once an engineering project is completed, the engineer is retrenched unless he gets another project for the boss.

I had agreed to meet him to see whether I could help. Khin Khin had written him off and cut losses. I knew in advance that he would want some loans and if I could be of help to a stranger in distress, I would do so. I consider such loans as gifts as there is no need to stress myself about payback. If I can't help him, I will tell him accordingly. I can't help all the people in dire straits. 

This man was behind in his payment of Town Council conservancy fees for many years.

"The Town Council fees are $60.00 per month," I said. "How come you owe the Town Council over $3,000 just for non-payment of less than 12 months?" I asked the man in dire straits (MIDS). 

"The Town Council charged me for their lawyer's fees to claim money from me," the man said. Without settling the amount, HDB would not permit the sale of his HDB apartment to proceed. He was supposed to pay the Town Council $100 per month. But he had more need of the $100 Khin Khin had given to him 3 weeks ago. This $100 was from the $1,000 deposit to secure an Option To Purchase (OTP) from a buyer found via Khin Khin's Advertisements. 

He had assured Khin Khin that he would pay the instalment himself as Khin Khin wanted to do it herself. He had abused the trust by not paying the TC. 

Khin Khin had also lent him $200 to save him from being jailed for not paying a  National Environmental Agency (NEA) fine too. Being jailed for 1-2 weeks would jeopardise the sales process as he would not be physically around to do the cumbersome administrative work involved in the HDB sales.

"My friends said I was stupid not to run away when the NEA officer caught me smoking in a non-smoking area," he said. He could easily outrun the NEA officer anytime as he was lean and fit.

He had also lost his Identity Card and needed $300 to get a replacement. Without the card, it would be difficult to proceed with the sale. "I have a photocopy of my IC," he said. But that might not be acceptable to the HDB during the First Meeting. So, I put up $300 to help him to get his IC replaced as Khin Khin was reluctant to put up more money.  Khin Khin was much worried as to what other fines or obstacles would surface again.

Utility Company Legal Action

He also owed Singapore Power some money and was now living without water and electricity in his HDB apartment. This could be paid out of the sales proceeds of his apartment by the Official Assignee (OA) if there is any balance left after the HDB and the Central Provident Fund (CPF) took their respective first and second claim of the monies. So, the $600 owed would not need to be paid for the sales to proceed, unlike the Town Council fees of over $3,000.  The Town Council management apparently does not participate in the bankruptcy action.

Loan Sharks
In such cases where a person needs money desperately, loan sharks may have provided the Seller some loans at 20% interest per month. In a developed country like Singapore, loan sharks still flourish and thrive. They make their presence felt by spraying red paint onto the door and scrawling "Owe $, Pay $". Sometimes, they padlocked the main gate of the door of the borrower.

This Seller said he did not borrow from loan sharks. But how do we confirm this?  This is one good reason not to handle such cases. How do I know whether had had loan sharks or not? Can Khin Khin accept his word?  For the last 3 months, Agent 1 had rented out his HDB apartment. If there were loan sharks hovering around, the tenants in his HDB apartment would be pestered. There were no such incidents.

Official Assignee
A bankrupt is financially controlled by the Official Assignee (OA) in many ways. One of them is that he must have a letter of approval to sell the HDB flat from the OA. Without this letter, the HDB would not commence any sales action. To do that, he needed to show the OA that he had an OTP. Khin Khin had got him an OTP and therefore he could do that.

But what about the option money of $1,000? Should this money go to the OA? He needed the money to settle his Town Council (TC) fees which totalled to $3,000 to be paid in full prior to the completion of the sale. If not, HDB would not permit completion.

Would the HDB permit him to pay the TC from the sales proceeds? Would the TC agree? The TC definitely had not been part of the bankruptcy claim unlike the Utility Company. Therefore, the TC wants its ounce of flesh before he can proceed with the completion of the sale. That means he would have to find money to pay up the TC first. Who would want to help him?  $3,000 is a large sum.

A Caveat Was Lodged
When I thought that the TC was his main problem, I discovered that a caveat had been lodged by Agent 1's buyers and a Singapore Bank. Did he not return the option money of $400 to the buyers to cancel the sale? He said he had but the cancellation letter was with Agent 1.

"Why would the bank lodge such a caveat?" I asked him.
"For opportunity lost," he said. Apparently, Agent 1's buyers had taken out a bank loan and therefore had to pay bank fees even though the loan was not taken up. This was "opportunity lost" and the Bank became the Caveator. Agent 1's buyers were the Caveatee.

One of the numerous rules of the HDB sales procedure is that the prospective buyer must have the home loan pre-approved before HDB approves the sales.

No pre-approved loan, no deal.

So all prospective buyers may incur bank fees to secure a loan after they sign the OTP and put down an option money of $1,000 to secure the property for 14 days. If they don't exercise the option after 14 days, the Seller keeps the $1,000 payment. If they exercise the option, they pay $4,000. (HDB permits a maximum of $5,000 as deposit).

Before they exercise the OTP, prospective Buyers must show documentary proof to the HDB that they have secured a loan. If the sales process cannot be completed as in this case, the Buyers have to pay this particular bank 1.5% of the approved loan. Not all Singapore banks levy this charge and therefore prospective buyers must be alert.

In this case, the Bank did charge the prospective Buyers for failure to exercise the OTP. Therefore, if the housing mortgage loan is $300,000, the prospective buyers have to pay $4,500. Good money for the bank, thanks to this HDB policy. This practice is not mandatory in private property purchase and that should be the way as you can see from this example of what happens in the later part of my story.

Back to what was the Seller doing. He went to the address stated in the caveat to seek out the caveatees (Buyers of Agent 1). It was a non-existent address. So, what to do now? The lawyers of the Bank had apparently asked him to seek out the first Buyers. But he could not find them!

Agent 1.
 It would appear to the Seller that the caveat was lodged by Agent 1 to get money owed. I asked the Seller how much Agent 1 wanted to remove the caveat. With a caveat, the sales cannot be completed although HDB can commence sales action. So how much does Agent 1 want?

"Cash of 2% of the sales price in order to provide him the letter of cancellation." the Seller said.  This was a lot of money even for a man in the street. And for a bankrupt, it was impossible. "I offer him 10% after completion of sales," the Seller told me. I asked him, "Why should Agent 1 trust you?"

Incommunicado
As you can see, it is extremely time consuming and stressful for Khin Khin to handle him. Many times he would not return the phone calls. Bankrupts and people owing money avoid returning phone calls and this is a common behaviour. It is best not to lend money to friends and acquaintances as such loans are very hard to recover. Borrowers just disappear from your radar, avoiding you as if you have the bubonic plaque. 

One evening, Khin Khin and her husband had to scooter to Lor 7 in Geylang to locate him after he did not return phone calls regarding offers by prospective buyers. Later he told me he had no charger. Excuses? I don't know. Khin Khin's husband bought him a new phone and phone card and he was contactable now and then.

Main gate of the door padlocked.
During the first week of marketing, Khin Khin discovered that a padlock was put onto his main door gate. Therefore she could not show the unit to prospective buyers. She phoned him and he said that his estranged wife had done it. He spoke to his wife who did not commit such actions again. It was really stressful for Khin Khin. Fortunately, loan sharks were not involved. Padlocking the gates is one of the favoured actions of Singapore's loan sharks. Scribbling on the walls to harass the debtor is another favoured action. To tell whether the MDIS has taken loans from the loan sharks, it is easy. The walls outside his apartment would be freshly painted in certain areas to cover up loan sharks' scribbling of "O$P$"(Owe $, Pay $) and a phone number. There was none.

Forced sale by the HDB
Presently, the caveat problem had to be resolved and he had 9 days left. "Why don't you just let the HDB sell it?" I asked him as he had threatened to let the HDB do it if Khin Khin was incompetent and could not find a buyer.

We didn't have nice words from him despite helping him with loans. Borrowers sometimes behave as if lenders owe them money! So avoid being a lender.

Now the deadline to sell or be acquired and force-sold by the HDB loomed close. He had already squandered 3 months with Agent 1 with a sale offer from Agent 1's buyers at 20% below valuation in a property market that was bubbling upwards. He did not proceed with the sales and this landed him in hot soup as you can see - a caveat was lodged by the banker of Agent 1's buyers. 

The HDB would just sell his apartment at 90% of the valuation if he had no Option to Purchase. HDB does not open it to the market and do the selling. But now he had a buyer at valuation. Therefore, he would lose a substantial amount of 10% which could be $40,000 since his valuation was $40,0000. This was not a small sum to sniff at.

There were so many problems of finance, litigation and stresses. "Only a foolish realtor would handle this case." I sat down outside 99 Central cafe and faced the man in dire straits (MIDS).

"The race horse is running," MIDS said to me at the 99 Central cafe. He sipped a cup  of Chinese tea while I drank 7 Up. "Khin Khin had whipped the horse hard and caused it to race wildly. Don't kill the horse while it is racing."

I was surprised that he used this analogy that I was very familiar with. I was a racehorse vet at the Singapore Turf Club for 8 years and knew what the effects of whipping would do to a horse.

Khin Khin had given the MIDS the carrot by lending him $1,000. Now he got the whip of Khin Khin's emotional outbursts. MIDS was now a stumbling horse that had been whipped ferociously. If he fell, that would be the end of the race. Should I just abandon him and cut losses? Why should I throw away good money after bad when I barely knew this MIDS? He was Khin Khin's acquaintance and he was a stranger to me.

Yes, the race was on. The race to prevent the HDB from acquiring his apartment once Khin Khin's buyer backed out. HDB is a kind organisation and had given him many months to sell his apartment to pay his debts to the HDB.

What he needed now was time. A month or two. And some financial help. From my calculations, he needed around $3,000 to pay the Town Council and given time, he could find a job as an experienced engineer and get the money. But the caveat lodge would cost him money if he wanted it to be lifted as the bank was asking $4,000 to settle.

Should I walk out on him? This was a genuine hardship case of a man going down and out when the recession kicked in.

For humanitarian reasons, I put $300 into the ATM to clear his TC overdue instalments the next day. I don't expect any return of the money as I deem this case high risk.

"No, I will not give you the $300 to do it," I said to him that humid evening at 99 Central when he asked me for a loan of $400 to help him out. $100 to survive the next few days and $300 to pay the TC. He said he would be imprisoned by the judge for default of payment to the TC. This is credible. "If the racehorse is boxed inside the racing stall, he can't settle his sales matter," he had said once. So, it would be better to help him and consider that the money is a gift. The MIDS had only 9 days to go. I don't see the caveat being lifted by the Bank in 9 days because the Bank has plenty of money and time when dealing with an individual.  So, with a heavy heart, I went to the Bishan Town Council the next day and banked in $300 to his TC account, knowing in high probability that this money is down the drain. MIDS would drag any realtor into the gutter. As a bankrupt, he had nothing to lose.
 
OCTOBER 22, 2009. Khin Khin CUTS LOSSES

What is actually the main problem affecting the closing of this case? Khin Khin was so stressed out about losing her money that she could not focus on the main problem. Therefore I had to help. "The horse is still running," I said to Khin Khin. "It is not dead. You had punted by lending the Seller $1,000. If the horse loses the race, you have no chance of getting your money back." I did not want to rub salt into the wound by saying "I told you so." She wanted out. "OK," I said to an old friend. "I will take over and try to get the money back for you." Khin Khin realised that this was a losing case as the MDIS was contacting the Buyer's agent directly too. 

This case just brought out all the emotions of Khin Khin such that she could not function normally. 

The Letter of Cancellation Of Sale.

The Caveat, not the unavailability of the Letter of Cancellation is the main problem. But the Seller seemed to have veered to the wrong track by looking for Agent 1 or the first Buyers. I could not contact him by handphone for 2 days. As to why he could not answer his handphone or respond to my text message promptly, I have no clue. Could he be incarcerated? I did not invade his privacy when he phoned me 2 days later to say he had sent a letter to the lawyer to remove the caveat. "Which lawyer?" I asked him. He said it was the HDB lawyer or something vague. He still could not locate the first Buyers nor get Agent 1 to give him the "letter of cancellation" of the first sale after returning $400 Option Money to the first Buyer. He said the letter was with Agent 1 and he did not have a copy. I gave him the benefit of the doubt. But there was something amiss. Something I could not lay my finger on.

Be Proactive in Solving Problems

Time was running out for him as he had less than 7 days to get a clean title to his property. I asked him to fax to me what documents he had written to the lawyer in order to help him. Writing a letter and waiting for the lawyer to reply would not give him time. He was running out of time now.

Agent 1's legal department
I phoned Agent 1's firm 3 times. Every time, the person who answered would say that the firm's lawyers would call me back. They never bothered to. So I had to persevere and finally met the Head of the Legal Department. The lawyer who handled complaints was on sick leave today, Oct 23, 2009.

"Your Seller need to get a lawyer to lift the caveat," the Head, a lawyer, pointed out the relevant paragraph in the copy of the Caveat. He was kind enough to show me the "Grounds of Claim" in the Caveat stated that the Singapore bank had given a letter of offer to the first Buyer who had accepted the Letter of Offer. Therefore, the Bank had claim to this property.

"How can a bankrupt afford a lawyer?" I asked him. "Are there services of lawyers who help such bankrupts?" The Head did not know.

The Bank's lawyers
"I am only doing out of goodwill to meet you," the young lawyer repeated a few times while she read the copy of the caveat and referred to her file. "I act for the bank. Are you sure you are not the Seller?" The Seller had 3 names like what all Chinese. "Are you a Myanmar national?"

"No," I said. "I am trying to help this person." Why would anybody want to waste time to help a stranger? A stranger in need of help. There are better things to do in this world.

So, the young lawyer probably could not understand. I must be the Seller in disguise. To make matters worst, I did not have any Toa Payoh Vets name card in my wallet.

"I will try my best," the young lawyer repeated herself a few times and I wished she would not do that. But I was given free consultation and beggars could not be choosers. "I have written to the Bank immediately on receipt of the Seller's letter. Please remember that I act for the Bank." Her reminders that she does not act for me had been repeated ad nauseum politely.

"I will phone the Seller when I have some news," she said as she referred to her file. "Why did he wait so long?" she asked when I said that the Option to Purchase would expire around 3 days.

"Please phone me," I said. "The Seller sometimes don't answer his phone." The lawyer was puzzled as to why. I don't know why too and could not give an explanation. There was something fishy in this case. Did the first Buyer really give a Letter of Cancellation on return of the $400? I did not contact Agent 1, so I do not know. Time was really running out and the claws of the HDB would just grab the HDB and sell it off at 90% of the purchase price. This seems to be inevitable as the caveator would take its time to respond to the Seller.

The Seller had written to the Bank via the lawyer that the cavetees had false address when he went to the residence mentioned in the caveat. The Seller wrote that the Bank would be held responsible for his financial losses. I was thinking that this was an empty threat. The Bank has lots of money to frustrate the Seller, a mere individual.

Banks are fair weather friends. When you are a bankrupt, the Bank knows that you are in no position to make threats. First of all, you need a lawyer. The fact that MIDS wrote a letter himself, instead of through a lawyer, showed the Seller's hand. A poor hand. A card that could not win.

So, why should the Bank bother to respond urgently when it has lots of funds to bear any losses. Now, if the caveatees had false addresses, that would be criminal. Yet, how could this Bank approve loans to people with false addresses? It is possible though. That "false" address would be leverage to get the bank to withdraw its caveat. But time is of the essence and there was not much time left. Only less than 7  days.   

Sales can proceed but completion cannot be achieved.

"There are cases where the sales proceed for the time being," the lawyer told me. It is true that the HDB may permit sales to proceed if both parties agree.

"Not in this case," I said. "The 2nd Buyer will not exercise the OTP since he would have to pay another $4,000. If things don't work out, he loses $5,000." The lawyer was immune to sad stories. She never phoned me. Why should she? I had not paid her for her time and was not her client. I presume sad stories are a dime a dozen for lawyers in conveyance and they don't waste their time on losers. Losers who can't afford lawyers.

Don't Kill The Racehorse While It is Running - Part 2

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